Included in Every Plan
Online Booking for Garages
Every GarageSite plan includes online booking. Customers book MOTs, services and repairs through your website - 24/7, no phone calls needed. Choose between embedding your existing garage management system or using our purpose-built booking platform.
The Problem
Customers Want to Book Online. Most Garages Make Them Phone.
Your phone rings all day - but for every customer who calls, there are more who never bother. They wanted to book at 9pm on a Sunday, or during their lunch break when they did not have time to sit on hold. So they booked with the garage down the road that let them do it online.
Out-of-hours enquiries, missed calls during busy mornings, and customers who simply prefer not to phone - these are all bookings you are losing right now. Online booking is not a nice-to-have anymore. Customers expect it. The garages that offer it fill their diaries. The ones that do not are leaving work on the table.
Two Options
Your Booking System or Ours
Every garage is different. Some already have a system they are happy with. Others want something built specifically for their website. We support both.
Embed Your Existing System
For garages with a GMS that has its own booking widget
If you already use a garage management system like Autowork Online, MAM Autowork or similar - and it provides a booking widget - we embed it directly into your GarageSite website. Bookings go straight into your existing diary with zero change to your workflow.
- Bookings go into your existing garage diary
- No change to your current workflow
- Works with any system that provides a widget
- Included in every plan at no extra cost
Styling may be limited as the widget runs inside an iframe, but it keeps your existing system and workflow intact.
GarageSite Bookings
Our purpose-built booking system for garages
A booking system designed from scratch for UK garages. It matches your website design, pulls vehicle data from DVLA, and gives you a full dashboard to manage everything. Built the way garages actually work - date-based booking with drop-off preferences, not rigid hourly time slots.
- DVLA reg plate lookup with MOT expiry data
- Customisable services with pricing and capacity
- Date-based booking with drop-off preferences
- Configurable opening hours and closed dates
- Booking window and lead time controls
- Cancellation window with customer self-service
- Garage dashboard with list and calendar views
- Email notifications on every new booking
- Staff member logins and booking stats
- Designed to match your website
GarageSite Bookings
Built for How Garages Actually Work
Most booking systems are built for salons and restaurants. Ours is built for garages - date-based capacity, vehicle lookups and a dashboard designed for the workshop.
DVLA Reg Lookup
Customers enter their registration plate and the system automatically pulls their vehicle make, model and MOT expiry date from DVLA and DVSA. No manual entry, fewer mistakes and a faster booking experience.
Capacity Management
Set a maximum number of bookings per day for each service. When a day is full, it disappears from the calendar. You control your diary without overbooking or turning work away manually.
Garage Dashboard
A clean, mobile-friendly dashboard where you manage every booking. List view, calendar view, search and filter by status, service or date range. See today's bookings, this week's workload and monthly revenue at a glance.
Email Notifications
Every new booking triggers an instant email to the garage with all the details - customer name, vehicle, service, preferred date and drop-off time. No logging in required to know what is coming in.
Customer Self-Service
Customers receive a confirmation email with a unique link to view or cancel their booking. No phone calls, no chasing. If they cancel within your configurable cancellation window, the slot opens back up automatically.
Multi-Service Booking
Customers can book an MOT and a service together in one go. The system calculates availability across both services so neither one gets overbooked. One booking, one confirmation, one slot managed.
How It Works
Three Simple Steps
From booking to workshop - here is how online booking works for your garage.
Customer Books Online
The customer enters their reg plate, picks their services, chooses an available date and preferred drop-off time, then fills in their details. The whole process takes under two minutes.
You Get Notified
You receive an email notification with all the booking details - customer name, vehicle, services, date and drop-off preference. The booking appears in your dashboard immediately.
Manage From Your Dashboard
Confirm, complete, cancel or mark bookings as no-show from your dashboard. Track your day's workload, search past bookings and invite staff members with their own logins.
FAQ
Common Questions About Online Booking
Is online booking included in every plan?
Yes. Online booking integration is included in every GarageSite plan, starting from the Website plan at £79/month. There is no extra charge for booking functionality - it comes as standard whether you use our built-in system or embed your existing garage management system's widget.
Can I use my existing garage management system?
Absolutely. If you already use a garage management system like Autowork Online or MAM Autowork that provides its own booking widget, we can embed it directly into your GarageSite website. Bookings go straight into your existing diary with no change to your workflow. The styling may be limited since it runs inside an iframe, but it keeps everything in one place.
How do customers book through my website?
With GarageSite Bookings, the customer enters their vehicle registration, selects the services they need, picks an available date and preferred drop-off time, then fills in their contact details. The whole process takes under two minutes. You receive an email notification instantly and the booking appears in your dashboard.
Can I limit how many bookings I take per day?
Yes. You set a maximum number of bookings per day for each service individually. For example, you might allow 6 MOTs per day and 4 full services. Once a service reaches its daily limit, that date becomes unavailable in the calendar for that service. You can also set booking windows and minimum lead times to control how far ahead customers can book.
Do customers need to create an account?
No. Customers book as guests - there is no account creation, no login and no password to remember. They just fill in their details and book. They receive a confirmation email with a unique link they can use to view or cancel their booking.
What happens when a customer cancels?
If the customer cancels within your configurable cancellation window, the booking is automatically cancelled and the slot opens back up for someone else. You receive a notification so you know the diary has changed. You can set the cancellation window to whatever suits your business - 24 hours, 48 hours or more.
Can I add my own services and prices?
Yes. You have full control over which services appear in the booking widget, what they are called, their prices, durations and daily capacity. You can show fixed prices, 'from' prices or mark services as POA. Add, remove or update services at any time from your dashboard.
Does it work on mobile?
Yes - both sides. The booking widget on your website is fully responsive so customers can book from their phone just as easily as from a desktop. The garage dashboard is also mobile-friendly, so you can check and manage bookings from your phone or tablet while you are in the workshop.
Ready to Get Started?
Get Your Workshop Online Today
Professional automotive website design with online booking included. No upfront costs, no hidden fees.